Providence Pipeline
The Providence Pipeline is one of many ways Providence City communicates with its residents. From recreation schedule changes to public works alerts to City Council meeting information and everything in between, these alerts are a great way to stay in the loop.
To sign up, please visit https://app.pigeonsms.com/subscription/4/new or text JOIN to (435) 752-9441. After registering, you can select which groups you would like to be notified with and decide if you prefer alerts to come via text, email or both. If you decide late you would like to change your subscriptions or any account information (address, etc.), text SETTINGS to make those edits.
Residents can also text into the Pipeline to contact the city. This is a general line that is monitored by multiple people, it is not a direct text to a specific person in the office. This number can be used for general questions, report public works issues, etc.
Providence City SMS Texting Privacy Policy
As of Sept. 30, 2024
Opt-In
You must opt-in to receive SMS messages by texting the word JOIN from your mobile phone. If you have previously unsubscribed, you can rejoin by texting the word RESTART.
Opt-out
If you wish to stop receiving text messages, Reply STOP.
Collection and Consent for use of your Mobile Data
In order to subscribe to receive messages we require you to explicitly opt in by texting the word JOIN from your mobile device and then replying to the CONFIRM prompt. Once this is complete we will communicate with you by SMS/Text messaging using the preferences you have set for the type of messages you want to receive from us until you opt out by texting the word STOP.
No third-party sharing
We will not share opt-in data or consent with third parties, except for messaging partners who help operate the text messaging platform. These partners also agree to not share your information.
Consent
You agree to receive text messages to the mobile number you provided. Message & data rates may apply. You can opt out by texting the word STOP at any time to be removed from receiving future SMS communications.
Changing subscription options
You must notify us of any changes to the phone number or email address you previously provided. This can be done by texting SETTINGS and then selecting the desired subscription options provided in the web form.
Customer Support
If you need assistance opting in, opting out or changing subscription settings you can contact us by calling (435) 752-9441 or emailing city PIO Megan McCuistion at meganmccuistion [at] providence.utah.gov (meganmccuistion[at]providence[dot]utah[dot]gov)